If you are ever dissatisfied with your purchase, please email us at info@millybco.com so that we can do our best to resolve any issues you may have. All refunds will be credited to the original form of payment. Please allow 5-7 business days upon receipt of your return for refund or credit to be processed.
Orders that have been personalized with a name are not returnable. However, we would provide you with a gift card of the same amount.
Changes and Cancellations
If you'd like to cancel or change your order, please email us at info@millybco.com as soon as possible. We'll do everything we can to accommodate your request.
Incorrect Shipping Information
If packages are returned to Milly.b. due to an incorrect shipping address provided by a customer, the customer is responsible for the return shipping cost as well as the redelivery cost. Milly.b. is not responsible for packages delivered incorrectly or lost due to incorrect shipping information provided by the customer.
Milly.b is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, Milly.b will confirm delivery to the provided address, date of delivery, tracking information and shipping carrier information for the customer to investigate.
No refunds, replacements or credits will be issued for orders confirmed to have been delivered to the address provided in an order.